We will only accept a return if the product shipped turns out to be defective or is not working. In either case, the product should be in the original packaging, with all contents such as invoice, warranty card, instructions manual intact or else returns will not be accepted. India Hoverboards shall reimburse the customer for shipping in such cases.
Returns should be made within 7 days of the product delivery. If the consumer fails to notify India Hoverboards within 7 days, returns will not be accepted and the warranty will stand void. For any defect in the product after 7 days, the standard warranty clause will be applicable. Please note that you’re still covered under 1-year warranty.